Privacy policy

Last Updated: 9 September 2025

 

1. Our Commitment to Your Privacy

Welcome to YC Collections. This Privacy Policy explains how YC Collections Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website (yccollections.com), purchase our products, or interact with us.

We are the data controller for your personal information, meaning we are responsible for how it is handled. We are committed to protecting your privacy and processing your data in accordance with the UK Data Protection Act 2018 and the UK GDPR.

Company Details:

  • Legal Name: YC Collections Ltd
  • Company Number: 16062242
  • Contact Email: privacy@yccollections.com

 

2. What Personal Information We Collect

We collect information in the following ways:

  • Information you provide to us directly:
    • Contact Details: Your name, billing address, shipping address, email address, and phone number.
    • Order Information: Details of the products you purchase from us.
    • Communications: Any information you provide when you contact us with an enquiry.
  • Information we collect automatically:
    • Device Information: When you browse our website, we automatically collect technical information such as your IP address, browser type, and how you navigate our site. We collect this using cookies and similar technologies.

Our website is powered by Shopify. Shopify may collect information about your device and browsing behaviour on our behalf.

 

3. How and Why We Use Your Information

Under UK data protection law, we must have a valid legal reason (a "lawful basis") to use your personal information. We use your data for the following purposes:

  • To Fulfil Your Order (Lawful Basis: Contract)
    We use your contact details and order information to process your payment, dispatch your items, and provide you with customer support related to your purchase.
  • For Marketing & Communications (Lawful Basis: Consent or Legitimate Interest)
    If you opt-in to receive our newsletter, we will use your email address to send you news and offers. You can unsubscribe at any time by clicking the link in any email. We may also use your information to advertise to you online.
  • To Improve Our Service (Lawful Basis: Legitimate Interest)
    We analyse how visitors use our website to help us improve its design, functionality, and the overall customer experience.

4. Who We Share Your Information With

We do not sell your personal information. We only share it with trusted third parties who are essential to providing our service to you. These include:

  • Shopify: Our e-commerce platform provider, who hosts our website and processes data on our behalf.
  • Payment Providers: To securely process your payments (e.g., Stripe, PayPal).
  • Delivery Couriers: To dispatch your order to you (e.g., Royal Mail, DPD).
  • Marketing Partners: To help us with our advertising and analytics.

5. Data Retention

We will only keep your personal information for as long as is necessary for the purposes for which it was collected, or as required for legal or accounting reasons. For example, we will keep your order information for six years to comply with HMRC requirements.

6. Your Data Protection Rights

Under UK GDPR, you have several important rights regarding your personal information. These include:

  1. The Right to be Informed: To know how we are using your data.
  2. The Right of Access: To request a copy of the personal information we hold about you.
  3. The Right to Rectification: To have any inaccurate personal information corrected.
  4. The Right to Erasure: To request that we delete your personal information.
  5. The Right to Restrict Processing: To limit how we use your data.
  6. The Right to Data Portability: To receive your data in a portable format.
  7. The Right to Object: To object to our processing of your data (for example, for marketing purposes).

To exercise any of these rights, please contact us at privacy@yccollections.com.

7. International Transfers

Your personal information may be processed in countries outside of the UK and Europe by our partners, such as Shopify. When we transfer data internationally, we ensure it is protected by recognised legal mechanisms, such as Standard Contractual Clauses, to guarantee its security.

8. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@yccollections.com.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent authority for data protection.

  • ICO Website: https://www.ico.org.uk

9. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@yccollections.com
  • Address: YC Collections Ltd, 128 City Road, London, EC1V 2NX, United Kingdom