Terms of service
Last Updated: 9 September 2025
OVERVIEW
This website is operated by YC Collections Ltd. Throughout the site, the terms “we”, “us” and “our” refer to YC Collections Ltd. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website.
YC Collections Ltd is a limited company registered in England and Wales.
Company Number: 16062242
Registered Office Address: 128 City Road, London, EC1V 2NX, United Kingdom
SECTION 1 - GENERAL CONDITIONS & ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
We reserve the right to refuse service to anyone for any reason at any time.
SECTION 2 - OUR PRODUCTS
Our products are available online through this website and other maker
As our products are handmade from porcelain, slight variations in colour, texture, and size may occur. These are not flaws but are part of the unique character and beauty of each individual piece. We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate.1
All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 4 - ORDERS, PRICES AND PAYMENT
When you place an order, you are making an offer to purchase. Your order is not accepted until we confirm acceptance. We must receive full payment before your order is accepted and dispatched. Prices for our products are subject to change without notice. All prices are shown in Pounds Sterling (GBP) and are inclusive of any applicable VAT.
Posted prices do not include shipping costs, which are calculated at checkout.
SECTION 5 - SHIPPING AND DELIVERY
Our shipping and delivery procedures are detailed in our Shipping Policy [LINK TO YOUR SHIPPING POLICY]. Delivery times are estimates only and not guaranteed. Once we transfer products to the carrier, the risk of loss passes to you. We are not responsible for delays caused by shipping carriers or events outside of our control.
SECTION 6 - INTELLECTUAL PROPERTY
The Service and all of its original content, features, and functionality, including but not limited to all text, graphics, logos, images, and brand names, are the exclusive property of YC Collections Ltd and are protected by United Kingdom and international copyright, trademark, and other intellectual property laws.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of YC Collections Ltd.
SECTION 7 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
SECTION 8 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which are available here.
SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 10 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform or participate in any unlawful acts, to violate any regulations, rules, or laws, or to infringe upon our intellectual property rights or the intellectual property rights of others.
SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
You agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement. This does not affect your statutory rights as a consumer.
In no case shall YC Collections Ltd, our directors, employees, or affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
SECTION 12 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless YC Collections Ltd and our affiliates from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.
SECTION 13 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.
SECTION 14 - TERMINATION
These Terms of Service are effective unless and until terminated by either you or us. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
SECTION 15 - ENTIRE AGREEMENT
These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements.
SECTION 16 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute that may arise out of or in connection with these Terms.
SECTION 17 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.
SECTION 18 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at contact@yccollections.com.
Our full contact information is:
Trading Name: YC Collections
Legal Name: YC Collections Ltd
Company Registration Number: 16062242
Registered Office Address: 128 City Road, London, EC1V 2NX, United Kingdom